Service 06 . Same day . A8
Red, sore or something in it.
We hold two urgent slots every day we are open. Call first, not the form. The phone gets you seen faster.
00Read this firstA1
Go to the ER, not to us, if:
- 01Chemical splashRinse with clean water for 15 minutes first, then go.
- 02Something hit you hardA ball, a fist, a branch, metal flying off a tool. Or something is sticking out of the eye.
- 03Sudden vision lossA curtain over part of your sight, or sight gone in one eye. Call 911.
- 04Pain with nauseaSevere eye pain with headache, vomiting or halos around lights.
If you are not sure, call us. We will tell you honestly if this is an ER trip.
02What we see same dayB2
What counts as urgent here.
| Problem | What we do |
|---|---|
| Red, sticky or swollen eye | Find out if it is infection, allergy or something else, and treat it. |
| Scratch on the eye | Stain and check the cornea, then drops to protect it while it heals. |
| Something stuck in it | Remove it under the microscope. Sawdust, an eyelash, a metal flake. |
| New flashes or floaters | Dilate and check the retina the same day. Do not wait on this one. |
| Contact lens pain | Take the lens out, bring it in its case. We check for an ulcer. |
| Lost or broken glasses | Not medical, but we know. Same day repair or a quick spare pair. |
03Cost and after hoursC3
$120 for the visit.
An urgent visit is $120. Removing something from the eye or extra imaging brings it up to $220. These usually bill to your medical plan, not your vision plan.
After hours, leave a message on (408) 555-0136. A doctor checks messages until 9pm and calls back if it cannot wait. Overnight, use the ER.
Once it settles, it is worth a full eye exam. Lens trouble keeps coming back? Look at a new contact lens fit. Always gritty? Try the dry eye clinic. Not urgent after all? Book a normal visit.
