Questions . Nine of them . A11
Questions.
The nine things people ask Rosa on the phone most often. If yours is not here, call. She likes questions.
Asked, answered.
How long is an eye exam?
Forty minutes with the doctor, plus about ten for check in and choosing frames if you want to. Plan on an hour door to door. Kids exams take about thirty minutes.
Will my eyes be dilated?
Not always. A retinal photo for $39 replaces dilation for most adults. We still dilate for diabetes, high myopia, new flashes or floaters, or when the photo shows something we need a closer look at.
Can I drive after the exam?
After a photo, yes. After dilation, your close vision stays blurry and bright light bothers you for three or four hours. Many people drive with sunglasses, but bring a driver if you are not comfortable.
How long do new glasses take?
Seven to ten days for most single vision lenses. High index or progressive lenses can take up to two weeks. We text you when they are ready, and Mei fits them on your face before you leave.
Can I bring my own frame?
Yes. If the frame is in good shape, we put new lenses in it at the normal lens price. If it looks likely to crack while we work on it, we tell you first.
Is a contact lens prescription different from a glasses prescription?
Yes. Contacts sit on the eye, so the power is often a bit different, and the lens also needs a curve and a size that fit your cornea. That is why a contact lens fitting is a separate step.
What age should kids have their first exam?
A full exam by age five, before kindergarten, then once a year. Sooner if you notice squinting, a head tilt or an eye that drifts.
Do screen glasses actually work?
Blue light filters help some people feel more comfortable and do nothing for others. What helps most is the right prescription for screen distance and more blinking. We will tell you which camp you are likely in before you pay $45.
What if I have an eye emergency after hours?
Call (408) 555-0136 and leave a message. A doctor checks messages until 9pm. For a chemical splash, an injury or sudden vision loss, go to the ER or call 911.
Something else?
Prices are on the price list. Plans are explained on insurance and paying. For anything else, call (408) 555-0136 or send a note. We answer the same business day.